PlatformMACH architecture

The modern core for insurance innovation

A fully composable, cloud-native middleware layer that eliminates integration complexity and powers digital insurance at any scale.

Architecture

How Insurex24 fits

A universal middleware layer that bridges any legacy system to any digital experience.

Digital channels

Web portalsMobile appsChatbotsPartner APIsAggregators

Insurex24 middleware layer

API Gateway · Orchestration · Transformation · Automation

API Gateway

Orchestration

Transform

Automation

Core insurance systems

Policy adminClaims engineBilling systemCRMData warehouse

Architecture principles

Built on MACH

Four principles that make Insurex24 future-proof and infinitely extensible.

M

Microservices

Independently deployable services — scale what you need, when you need it, without touching anything else.

A

API-first

Every capability is accessible via a standard REST or GraphQL API. No UI lock-in, no vendor dependency.

C

Cloud-native

Containerised, auto-scaling, multi-cloud — AWS, GCP, Azure — with 99.9% uptime SLA guaranteed.

H

Headless

Decoupled front and back. Any UI, any channel, any device — powered by the same governed API layer.

PaaS features

Everything you need, ready to deploy

API gateway & auth

OAuth 2.0, API keys, rate limiting, and IP whitelisting — all managed from a single control plane.

Workflow orchestration

Drag-and-drop workflow builder for complex multi-step insurance processes — no code required.

Data transformation

Map between legacy COBOL formats, ACORD XML, and modern JSON/REST with visual mapping tools.

Real-time monitoring

Live dashboards, error alerting, SLA tracking, and per-API performance metrics across all integrations.

Security & compliance

End-to-end encryption, IRDAI data residency, GDPR controls, and full immutable audit trail.

Auto-scaling engine

Kubernetes-based auto-scaling that handles renewal season spikes without manual intervention.

0+

Pre-built connectors

0%

Uptime SLA

0ms

API latency

0+

Live portals

Start building on Insurex24 today

Go from integration design to live APIs in weeks. Schedule a technical walkthrough with our platform team.